FAQ

Within the UK postage is FREE 1st Class delivery for any size order. 

If you order Supplements Wise products before 2pm (Monday-Friday) your items will be shipped the same day guaranteed. Visit our shop page to view our full product range.

We currently only accept UK orders

If your order has not been received within 7 working days please contact info@supplementswise.com and quote your order number.

We accept returns if they are damaged, faulty or not as ordered. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns of unopened bottles/tubs need to be sent back to our office within 30 days of purchase to receive a full refund.  Please read our returns policy for more detail.

We accept all major credit cards as well as PayPal

The site operates with SSL secure encryption for all payments. This means payments are transmitted securely and safely. 

Email us at info@supplementswise.com or use the contact us form.

Please contact us at info@supplementswise.com or use the contact us form.

If you are not in to receive your order Royal Mail should put a card through your door. This card will state that they attempted delivery and will give you the opportunity to arrange a re-delivery or to pick up from the local depot. Many of our products are available in flat packs which will fit through your letterbox even if you’re not available.

We only use your personal details to complete your order. We do not store any credit/debit card information on our website. Your name and address details are stored on our system to make further orders easier. Your name and address details are never sold or passed on to a third-party. Read more about how we use track/use data on our privacy and cookies policy page.